Fraud is not a training issue. It’s an operational vulnerability.
Hotels lose an estimated 5–6% of annual revenue to fraud—the highest rate of any service industry.
Most losses don’t come from negligence. They come from blind spots: moments where policy, pressure, and human judgment collide.
Fraud exploits those moments.
From Awareness to Control
Training explains risk.
We eliminate it.
Our work begins on property, observing real transactions, real behavior, and real decisions—then correcting what allows fraud to pass undetected.
A Controlled Fraud Environment
On-site fraud audits that expose entry points and policy failures
- Immediate procedural corrections implemented in real time
- Staff alignment around clear, enforceable standards
- Subscription-based protection as tactics evolve
Measured. Discreet. Effective.
Quiet fixes. Measurable outcomes.
Properties implementing our protocols have reduced chargebacks by over 60% within months, recovering tens of thousands in preventable losses—without increasing friction at check-in.